Service and Recommissioning Hub

Welcome to the FEA Service and Recommissioning Hub, here you can find useful and supportive videos to aid you with the service and maintenance of key commercial kitchen equipment.

This page includes detailed videos from HTG Trading and Rational UK designed to help you with bringing your equipment back to life. We also have our FEA Recommissioning Guide to give you an overview of the key considerations when bringing your kitchen back to life after a prolonged closure. 

This page acts as an industry resources and is systematically promoted to the wider market through our social media channels. If you are an FEA member and would like to include a service and maintenance video on the FEA Service and Recommissioning Hub then please contact


HTG Trading

In this video Mark Stebbings, operations and technical manager for HTG Trading Ltd (Hubbard Systems), takes viewers through some of the common issues which can occur with Scotsman Ice Makers. Mark covers errors on installation, common operator related faults, control panel LED’s and what they mean, and mechanical issues which can sometimes occur.

The video focuses on the most common Scotsman ice makers, the Gourmet Supercube machines, specifically the EC-Series, but the principles covered in the video can be applied to the majority of Scotsman ice makers.

For specific technical advice, spare parts and accessories contact Hubbard Systems technical department on 01473 350000 or email




Rational UK


This video shows installation information on the new generation units and also provides tips and tricks on the previous generation units. For more information please visit




Download the full FEA Recommissioning Guide

This guide operates as a reference point for restaurant owners, kitchen managers and chefs who are restarting their operation after a prolonged closure.

The PDF guide provides valuable information on what to check and how to safely bring your equipment back to life.

You will find details on gas and electric appliances, tableware, refrigeration units and most commonly installed equipment.

Download here.


Watch the FEA quick-start recommissioning video




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